Enrollment specialists: Health care website working better
By Paige Hulsey, Weekend anchor, multimedia journalist - email
WAUSAU (WAOW) -
After weeks of a glitchy website, health insurance enrollment specialists say the federal health care website is working better now.
President Barack Obama has apologized for the problems and promised to improve the site.
Enrollment specialists at Bridge Community Health Clinic say they're finally seeing improvements on the site. They say they've enrolled six people through Healthcare.gov.
"Chrome or Firefox seems to work a lot better than using Explorer," said Mary Testin, a regional enrollment coordinator. "We would really like to encourage people to try to get on healthcare.gov and try with a different browser if they've been using Explorer," said Testin.
Testin said the site still has its problems. She says it freezes more than it should and makes it challenging to edit forms online.