Restaurant says it didn't kick out family for being too loud - WFXS, MyFoxWausau - News and Weather for Wausau, WI

Restaurant says it didn't kick out family for being too loud


A social media firestorm has centered on a Portage County restaurant. Managers there are now on the defensive. Area 51 Restaurant in Bancroft has taken a beating on social media. A woman accused a waitress of asking her family to leave because her son was too loud. But, restaurant managers say that story just isn't true.

After visiting Area 51 Restaurant Katy Albro posted the story of her dining experience on Facebook. She says a waitress asked her to quiet her son down and when she said no, she says the waitress brought to-go boxes. The post goes on to read, "he is a person just like everyone else and has the right to be anywhere at anytime."Albro's son is autistic.

Albro wouldn't speak on camera. But, through Facebook, she told me she stands by what she posted. However, Area 51 restaurant managers say that's not what happened.

Kathy Lascarin was waiting tables that night. She says she heard Albro's son yelling and wanted to see if there was anything she could do.

"I said in my nicest voice, is there anything we can do to keep him busy," explained Lascarin. "Katy gave me this angry look and said, no!"

Despite the conflicting stories, it's Albro's original post that's getting the most attention. People from across the state are commenting on it.

Barb writes, "you are mean people. How sad to turn a family away. I will notify my friends in your area and let them know the story. Just sad!"

While Terry writes, "how dare you refuse service to that family really are you that heartless."

They're words, Lascarin says, that really hurt and aren't true.

"I am not a bad person, and I'm not going to be perceived like one."

Restaurant managers say they'd like to talk with Albro about what happened. For now though, they say they just have to move on.

We reached out to Albro to ask if she would be willing to meet with restaurant managers. She told Newsline 9 she did not want to meet with them at this time.

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